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FAQs |
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| How to register on Gametradeeasy? |
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| You can click the ´sign up´ button on Gametradeeasy website page. Meanwhile, please fill the correct personal information,so that we can contact you,in case you cannot retrieve your personal information after you forget your password. |
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| How to deliver? |
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| After you finish the payment on website, please get in touch with the customer service as soon as possible and check the details of the order, re-enter the game and wait for the delivery. |
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| Why my payment is not received? |
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| When we clear the settlement for you, and your account information was wrong, then we can not give you the remittance. In this case please contact Online customer service as soon as possible and explain your problems,which will be submitted to the relevant departments for confirmation. |
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| Why my order is canceled? |
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| If you do not contact customer service and make the delivery within a specified time, your order will be canceled. |
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When the acquisition was opened? |
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| Gametradeeasy acquisition time is 24 hours a day, in case of server maintenance or the preparatory period,it will be delayed. You can view the site acquisition list for detailed acquisition information. |
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When I want to sell my in game coins and find that the procurement service is
not available for this game on the website, what shall I do? |
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| Please contact our online Live Support, tell our staff the name of your game , game server and the number of in game coins you want to sell, and our staff will instantly give you the feedback about the acquisition. |
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| Sending Screenshots FAQ |
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Screenshot Note:
I.In addition to the special requirements for each order ,one must provide 2-3 screenshots
II.Before trading screenshots should contain inventory and the number of gold;
III. Transaction screenshots should be covered by the recipient of role name and the number of transactions (together with the first screenshots);
IV. When trading, the screenshot should contain the system prompt successful transaction (by mail), and after the transaction, it should contain remaining gold of inventory.
V.Each screenshot should contain the the display time of the game or system , and maintain the coherence time.
VI. Screenshots provide incomplete information will delay the settlement of the 48 hours.
Game screeshot Note
AION
a. Screenshot should contain remaining gold before trade , the transaction role name, trading amount, and the current time;
b. Screenshots should contain trading success prompt, the remaining gold of the inventory after the successful transactions, and the current time;
c. Two screenshots are required to maintain the coherence time.
Guild Wars 2
a. Screenshot should contain remaining gold before trade , the transaction role name, trading amount, the system time ,and the prompted screenshot number;
b. Screenshots should contain trading success prompt, the remaining gold of the inventory after the successful transactions, the system time ,and the prompted screenshot number;
c. Two screenshots are required to maintain the coherence time and the systeme prompted time as well.
FlyFF
a. Screenshot should contain remaining gold coins before trade , the transaction role name, trading amount, Server name ; Held money must be greater than the amount to be sent (post fee 500penya)
b. Screenshots should contain trading success prompt, the remaining gold of inventory after the successfultransactions,System prompts need to be consistency with the transaction information
c.Two screenshots are required to maintain the coherence time
Continent of the Ninth Seal
a. Screenshot should contain remaining gold coins before trade , the transaction role name,trade amount and the current time
b. Screenshots should contain trading success prompt, the remaining gold of inventory after the successful transactions,and the current time
c.Two screenshots are required to maintain the coherence time and the systeme prompted time as well.
Runes of Magic
a. Screenshot should contain remaining gold coins before trade , the transaction role name,trade amount and the current time
b. Screenshots should contain trading success prompt, the remaining gold of inventory after the successful transactions,and the current time
c. Two screenshots are required to maintain the coherence time and the systeme prompted time as well.
Star Wars: The Old Republic
a. Screenshot should contain remaining gold coins before trade (the amount should be bigger than the trade amount ), the transaction role name,trade amount and the system time
b.The Send button process should be show on the screenshot.
c. Screenshots should contain trading success prompt, the remaining gold of inventory after the successful transactions.
d.Two screenshots are required to maintain the coherence time and the systeme prompted time as well.
TERA EU/US
a. Screenshot should contain remaining gold coins before trade, the transaction role name,trade amount , the system time, and the post fee number on the trade mode .
b.Screenshots should contain trading success prompt, the remaining gold of inventory after the successful transactions.
c. Two screenshots are required to maintain the coherence time and the systeme prompted time as well.
Tibia
Screenshot should contain the transaction role name,NPC confirm the transfered details(including the role name and the transfer amount).
Eden Eternal
a.Screenshot should contain remaining gold coins before trade, the transaction role name,trade amount and the system time .The post fee is 5 silver coin.
b.Screenshots should contain trading success prompt, the remaining gold of inventory after the successful transactions.The post fee is 5 silver coin.
c. Two screenshots are required to maintain the coherence time.
LOTRO Europe
a. Screenshot should contain customers friend info ,remaining gold coins before trade, the transaction user role name,trade amount.
b. Screenshots should contain grey trading button
c.Remaining gold in the backpack after the successful transactions also should be show on the screenshot.
RIFT lanes of Telara
a. Three screenshots should be done under window mode.
b. The server, the charactor, level and class on the loggin window should be on the screenshot 1
c. The screenshot 2 should contain the following things: The remaining gold of inventory after trade, server time, the list of friends, friends information, transaction name, transaction number of coins , transaction fee , transaction confirmed prompt.
d. the screenshot 3 should contain the following things: the success of the system prompts, the remaining amount of server time and inventory.
ELSWORD
a.Screenshot should contain remaining gold coins before trade , the transaction role name,trade amount and the current time
b. Screenshots should contain trading success prompt, the remaining gold of the inventory after the successful transactions,and the current time
c.Two screenshots are required to maintain the coherence time and the systeme prompted time as well.
The Secret World
a.Screenshot should contain remaining gold coins before trade , the transaction role name,trade amount and the current time at the top right in the mode .
b. Screenshots should contain trading success prompt, the remaining gold of inventory after the successful transactions,and the current time at the top right in the mode.
c.Two screenshots are required to maintain the coherence time and the systeme prompted time as well.
Atlantica
Screenshot need to contain the name of the role in the successful transaction as well as the delivery quantity
Conan-EU
a. Screenshot should contain customers friend info ,remaining gold coins before trade, the transaction role name,trade amount.
b. Screenshots should contain grey trading button
c. Remaining gold of the inventory after the successful transactions also should be show on the screenshot. |
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| How to trade with Merchant mode in Dfous ? |
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The process for trading is as follow: 1，click the character name of the trading player
2，Choose the item with the relative price which exactly matches the order’s amount.
3，click the button “Buy” to confirm
4，finish the trading
Tips：Please contact our 24/7 live support for the specific trading position in the game. |
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| Skype: |
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For the sale of CS:GO Items: |
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CSGO.Gametradeeasy |
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For the sale of Keys, Time cards: |
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cdk.gametradeeasy |
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For the sale of game gold: |
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live:.cid.da67a77f42e212d5
service.gametradeeasy2 |
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For the sale of game accounts: |
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account.gametradeeasy |
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（Be careful,some scammers use skype IDs which are similar to ours for cheating.） |
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